Warranty and Returns

We want you to get outside and get work done. For technical questions or support use the SparkPNT forums. If something is not right with a product, please contact us at support@sparkpnt.com. All products are covered with a 12 month warranty. If you need to have a unit serviced or checked out, contact us with your order number and a description of what's wrong and we will issue an RMA number. Once the unit is received, we repair or replace the product as quickly as possible. Most repairs take less than a week.

Right to Repair

SparkPNT is built on the premise that a user owns the device they paid for. (It's silly we even have to write those words!) We will never lock our customers into a walled garden. We will never sell hardware that is intentionally cobbled just to make you pay for a seat heater. We will never use 'security' screws or glue to try to prevent user repair. We provide repair documentation and replacement parts to make sure you can continue to use your device as long as you own it. We will do our best to our customers as long as it is possible.